Here at Servevast Limited we have our own technical department whose staff are trained by the manufacturers. The technical department then trains the network of service engineers to the highest standard and this is backed up with a technical support portal for both service engineers and customers. Our technical department are always ready to assist our Smeg engineers with all the relevant technical information they need. Customers and engineers also have access to our online technical support portal, this lists different articles in the knowledgebase and gives the ability to download information. If you can't find what you're looking for on the portal you can submit a ticket to the team.